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RIGHT OF WITHDRAWAL
If you are a consumer residing in the United Kingdom or the European Union, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier, take physical possession of the goods.
To exercise your right of withdrawal, you must inform us at contact@optimusshop.co.uk of your decision by an unequivocal statement (for example, a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.
Model Withdrawal Form:
To OptimusShop, optimusshop.co.uk:
I hereby give notice that I withdraw from my contract of sale of the following goods: [goods description], ordered on [date], received on [date].
Name: ______________
Address: ______________
Signature (if paper form): ______________
Date: ______________
Reimbursement
If you withdraw from the contract, we will reimburse all payments received from you for the goods, using the same means of payment you used for the initial transaction. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier. You may be responsible for the direct cost of returning the goods.